Support

Frequently Asked Questions

The trial membership is a period in which you can use and experience our content. During these days you can find out whether you like the premium content offered and would like to continue using our platform or whether you want to unsubscribe.

The trial membership is a period in which you can use and experience our premium content. If you cancel your subscription before the trial period ends, the monthly paid subscription will not start. You will then no longer have access to the content and services on the portal.

The membership to our website costs £59.99 per month (or an equivalent in your local currency which was initially mentioned on the payment page). This is a subscription based membership which means that you will be charged automatically for every month. This way you will always have access to the content on the website.

If you cannot find your details in your inbox, we advise you to check your junk or spam folder as well.

If you are still not able to find it or have any further questions, our customer support is available 24 hours a day, 7 days a week.

You can always cancel your membership with us! To do this, please login to the portal you are subscribed to and go to the “My Account” section. Then you can follow the easy steps to cancel your subscription or trial membership.

Yes, we will always send you a confirmation email to to the email address you used to register.

We will always send a confirmation email to the email address you used to register. If you cannot find the mail in your inbox, we advise you to check your junk or spam folder.

If you’re still not able to find the email, please don’t hesitate to contact our support at any time for further help. We are available 24 hours a day, 7 days a week.

We accept VISA and MasterCard. If your card is still not accepted, you can contact us at any time for further assistance.